
Trending Services
Discover the future of business communication with VirtualTelco's Trending Services!
Experience cutting-edge technology, smarter workflows, and seamless connectivity—without breaking your budget.
Upgrade your operations with innovative tools that deliver big results at small-business-friendly prices.
Nova
Say hello to NOVA, the smart assistant designed to save you time, reduce costs, and keep your team connected—no matter where they are. Smart Answering Service Replace expensive answering services with an AI that never misses a call. Extra Help When You Need It NOVA jumps in to handle calls when your hands are full, ensuring every customer is heard. Guided Call Navigation Keeps customers from getting stuck or lost in phone trees—routes them quickly to the right person. Supports Technicians in the Field Techs can call customers as if they’re in the office and get instant directions to job sites. Real-Time Oversight Listen to employee calls and view activity by time, location, and device from the admin dashboard. Recognizes Repeat Callers NOVA remembers past interactions, offering a more personal and efficient experience.
Visual Voicemail
Take voicemail to the next level with easy access from your PC, smartphone, or desk phone. See Everything at a Glance View caller name, number, and a full message transcript right on your screen. Control from Your Keyboard Play, download, forward, or delete voicemails without picking up your phone. Stay Organized, Save Time Quickly manage messages and respond faster—no more voicemail chaos.
Doc Services
Send and receive documents with encrypted, HIPAA-compliant security—via fax or email. Encrypted Fax-to-Email & Email-to-Fax Securely send documents to any fax number or email address with end-to-end encryption. HIPAA-Compliant for Healthcare Perfect for medical providers—BAAs available upon request. Advanced Controls & Customization Limit sending access, customize cover pages, and set detailed inbound routing rules. Real-Time Alerts & Reports Receive instant email notifications with transmission status, reports, and preview pages. Unlimited Address Book Store unlimited contacts for faster, smarter workflows. Use Existing Numbers Receive faxes on the same numbers you use to make and receive calls. API Integration Ready Seamlessly integrate faxing into your workflows with powerful API tools.
Messaging
Communicate with customers instantly using your existing business numbers. Unlimited Inbound & Outbound Messaging Send and receive SMS and MMS messages on all your numbers—no limits. User-Level Access Control Assign one or more SMS numbers to specific users for better management. Bulk Packs Available Save with volume messaging plans that scale with your needs. Auto-Responders with Smart Rules Set automated replies based on message content for faster, hands-free engagement.
